As Data Mining company we know intensively about the must for diligent handling of customer data. We therefore process your data only on the basis of the statutory provisions (GDPR, TKG 2003). Accordingly we try to keep the amount of personalized data as small as possible. Nevertheless some data is necessary to assure the quality of our services. Here we describe briefly our actual procedures with respect to personalized data from customers and visitors.
Here is described which personal data we use and how.
The login section is used for the authenticated access of authorized users to download the software packages and extensions. The data will only be used for accessing the download area and other protected content of the website. The accounts will be deleted latest a few month after expiration of the license agreement.
The user behaviour of authorized visitors is occasionally inspected for detection and avoidance of illegal intrusions and attacks.
Support and Contact Requests
Contact and support requests on various forms at www.andata.at and www.veronet.eu pages will be emailed to the responsible persons at ANDATA.
Support requests are captured manually and electronically handled by an issue tracking system. If you want to prohibit such, please clearly indicate at the beginning of the conversation.
ANDATA does not provide newsletters or similar active forms of automated, direct advertisements. If you want to stay informed anyhow, please subscribe to the RSS feeds at News and Blogs. Alternatively you can follow us in various social media (e.g. at Linkedin).
Usage of Cookies and Webstatistics
This website is using cookies. These are only used for webstatistics with the software MATOMO to improve the usability of the website. No data is handed to 3rd parties and no 3rd party services are used for the analysis.
If you do not wish to be captured, there is a possibility to choose from this page below that you will not be tracked ("opt-out"). You can also configure this option using your browser's settings.
External Links an Plugins
Some of www.andata.at's and www.veronet.eu's contact forms use embedded maps from Google. When using these maps, Google may analyze your user behavior regarding their map service.
The same may apply if you follow links that are outside the domains www.andata.at or www.veronet.eu. Different policies may apply there, which are out of our influence.
Blog and News Comments
Some blog posts and news on the www.andata.at and www.veronet.eu pages have the option to leave comments. In addition to the content of the comments, your IP address is also stored internally. This is only used to prevent abusive or non-compliant use of the comment functions and to prosecute them in the case of illegal misuse.
Contact and Inquiries
You are entitled to request information, rectification, deletion, restriction, transfer, revocation, and protest with respect to your stored data by us. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to us email@example.com or the data protection authority.
Configuration of Cookies and Tracking
If not already done by the settings of your browser, you have the possibility to prevent the tracking for the web statistics ("opt-out") here: